Terms of Service

Acceptance of Terms

By accessing or using the website accessdentalcare.in (the "Site") or any services provided by Access Dental Care & Orthodontics ("Clinic," "we," "our," or "us"), located at Anzimar, Khanyar, Srinagar, J&K — 190003, you agree to be bound by these Terms of Service ("Terms").

If you do not agree to these Terms, please discontinue use of our website immediately. We reserve the right to update these Terms at any time, and your continued use of the Site following any changes constitutes your acceptance of the revised Terms.

Use of Our Website

You may use this website for lawful, personal, non-commercial purposes only. By using this Site, you agree that you will not:

• Use the Site for any unlawful purpose or in violation of any applicable laws or regulations
• Attempt to gain unauthorised access to any part of the Site, server, or related systems
• Transmit any harmful, offensive, or disruptive content through the Site
• Use automated tools (bots, scrapers, crawlers) to extract data from the Site without prior written consent
• Reproduce, duplicate, copy, sell, or exploit any portion of the Site without express written permission from us
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity
• Interfere with or disrupt the integrity or performance of the Site or servers connected to the Site

Medical & Health Information Disclaimer

The content on this website, including blog articles, service descriptions, and educational material, is provided for general informational purposes only. It is not intended to constitute, and should not be relied upon as, professional medical advice, diagnosis, or treatment.

• Always seek the advice of a qualified dental or medical professional for any dental or health concerns
• Never disregard professional dental advice or delay seeking it because of content you have read on this website
• Treatment outcomes described on this website are not guaranteed; individual results may vary
• Blog articles authored by our doctors represent educational content, not a patient-doctor relationship

Appointment Booking & Cancellation

Appointment requests submitted through our website (contact form or WhatsApp) are subject to availability and confirmation by our team. An appointment is only confirmed once you receive explicit confirmation from our clinic staff.

• Confirmation: We will confirm your appointment by phone or WhatsApp within 24 hours of your request
• Cancellation: Please notify us at least 24 hours in advance if you need to cancel or reschedule
• Late arrivals: Patients arriving more than 15 minutes late may need to be rescheduled depending on the appointment schedule
• No-show policy: Repeated no-shows without notice may result in restrictions on future online booking
• Emergency appointments: Walk-in emergencies are accommodated subject to availability; please call ahead where possible

Intellectual Property Rights

All content on this website — including but not limited to text, images, graphics, logos, blog articles, and the website design — is the property of Access Dental Care & Orthodontics or its content suppliers and is protected by applicable intellectual property laws.

• You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent
• The Access Dental Care & Orthodontics name and logo are trademarks of the Clinic and may not be used without permission
• Blog articles and educational content are original works; unauthorised reproduction is prohibited
• You may share links to our website pages on social media or other platforms for non-commercial purposes

AI Dental Assistant (Chatbot)

Our website features an AI-powered dental assistant chatbot designed to help answer general dental questions and assist with appointment enquiries. Please be aware of the following:

• The chatbot provides general informational responses only and does not constitute professional dental or medical advice
• Chatbot responses are AI-generated and may occasionally contain inaccuracies; always verify with our clinical staff
• Conversations with the chatbot do not create a patient-doctor relationship
• Do not share sensitive personal medical information through the chatbot
• For urgent or emergency dental matters, please contact us directly by phone

Third-Party Links & Advertising

Our website may contain links to third-party websites and may display advertisements served by Google AdSense. These third-party sites have their own privacy policies and terms of service, and we have no control over, and accept no responsibility for, their content or practices.

• We are not responsible for the content, accuracy, or availability of any third-party websites linked from our Site
• Advertisements displayed on this Site are served by Google AdSense; we do not endorse the products or services advertised unless explicitly stated
• Links to third-party sites do not imply endorsement by Access Dental Care & Orthodontics

Limitation of Liability

To the fullest extent permitted by applicable law, Access Dental Care & Orthodontics shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of, or inability to use, this website or its content
• Any errors, omissions, or inaccuracies in website content
• Any decisions made based on information provided on this website
• Unauthorised access to or alteration of your transmissions or data
• Any interruption or cessation of transmission to or from our website

The information on this website is provided "as is" without any warranties, express or implied. We do not warrant that the website will be error-free, uninterrupted, or free of viruses or other harmful components.

Governing Law & Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of India, specifically the Information Technology Act, 2000 and its amendments, and any other applicable Indian law.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Srinagar, Jammu & Kashmir, India.

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remainder of these Terms shall continue in full force and effect.

Questions About These Terms

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us:

Also see our Privacy Policy for information on how we handle your personal data.